Terms of Service
Effective Date: January 1, 2025
Welcome to My Team Identity, operated by Modlode Inc. (referred to as “we,” “our,” or “us”). By accessing or using our website (www.myteamidentity.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing, browsing, or purchasing from My Team Identity, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.
2. Eligibility
You must be at least 18 years old or have the permission of a legal guardian to make purchases on our site.
3. Products & Personalization
We specialize in customized team gear and personalized merchandise. By submitting names, numbers, or other personalization details, you affirm they are accurate and not infringing on any third-party rights.
- Custom items are made to order and are not eligible for return unless defective or incorrect.
- You are responsible for checking spelling, numbers, and design choices before submitting your order.
4. Ordering & Payment
- We accept major credit cards, debit cards, and digital payment platforms via secure checkout.
- Full payment is required at the time of order placement.
- Prices are subject to change without notice, but you will never be charged more than what you see at checkout.
5. Shipping & Delivery
- We ship within the United States (and selected international locations).
- Estimated delivery times are provided but not guaranteed. Delays may occur due to carriers or customizations.
- Shipping fees are calculated at checkout and vary by location and order size.
6. Returns & Refunds
Due to the customized nature of our products:
- All sales are final. We do not accept returns for personalized items.
- If an item is defective or incorrect, please contact us within 7 days of delivery for a resolution or replacement.
7. Intellectual Property
All content on our website—including logos, product images, graphics, and designs—is the property of Modlode Inc. You may not reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
You agree not to use our site to:
- Submit false or misleading information
- Upload harmful, offensive, or infringing content
- Attempt to interfere with our systems or site performance
9. Limitation of Liability
We are not liable for:
- Indirect or incidental damages related to the use or misuse of our website or products
- Delays due to third-party shipping carriers
- Errors resulting from incorrect order submissions by customers
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review them regularly.
11. Governing Law
These Terms shall be governed by the laws of the State of Minnesota, without regard to conflict of law principles.
12. Privacy Policy
The Privacy Policy for My Team Identity can be found here: https://myteamidentity.com/privacy-policy/
13. Text Messages from My Team Identity
Pricing disclosure - Message and data rates may apply for text messages sent to customers.
Message frequency - You will receive 1 text message upon completion of the Design Proof.
Instructions for opting out - to opt out Reply STOP to unsubscribe
For information contact info@myteamidentity.com
13. Contact Us
For any questions or concerns, contact:
My Team Identity / Modlode Inc.
8068 Marsh Creek Alcove
Woodbury, MN 55125
Email: info@myteamidentity.com
Phone: (651) 202-1795